At jilulu, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the jilulu platform in the Philippines.
Before reading the full policy, here are the six most important things every jilulu player in the Philippines should know about how we handle personal data.
All data transmitted between your device and jilulu is protected using industry-standard TLS encryption. Your jilulu account credentials and financial details are stored using strong hashing and encryption protocols.
jilulu collects identity documents as required by Philippine KYC regulations. This data is used solely for verification purposes and is never sold to third parties. Your Philippine ID details stay with jilulu.
jilulu does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate and improve the jilulu platform and to comply with legal obligations.
As a jilulu player, you have the right to access, correct, and request deletion of your personal data, subject to legal retention requirements. Contact jilulu support to exercise your data rights at any time.
jilulu uses cookies and similar technologies to improve your experience, remember your preferences, and analyze platform usage. You can manage cookie preferences through your browser settings at any time.
jilulu processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations.
This Privacy Policy ("Policy") describes how jilulu ("jilulu," "we," "us," "our") collects, uses, stores, shares, and protects the personal information of users ("Player," "you," "your") who access or use the jilulu website, mobile platform, and all associated services (collectively, the "Platform"). By registering a jilulu account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
1.1 jilulu is committed to protecting the privacy and personal data of all players on its Platform. This Policy applies to all personal information collected through the jilulu website, mobile applications, customer support channels, and any other interaction you have with jilulu.
1.2 jilulu processes personal data in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission ("NPC").
1.3 This Policy should be read together with jilulu's Terms and Conditions, which govern your use of the Platform. In the event of any conflict between this Policy and the Terms and Conditions regarding data privacy matters, this Policy shall prevail.
2.1 Registration Data. When you create a jilulu account, we collect your full name, date of birth, email address, mobile number, and a username and password of your choosing. This information is necessary to create and manage your account.
2.2 Identity Verification (KYC) Data. To comply with Philippine anti-money laundering regulations and our Know Your Customer obligations, jilulu collects copies of government-issued Philippine identification documents (such as a PhilSys ID, passport, driver's licence, or UMID), proof of address, and, where required, proof of payment method ownership (e.g., a screenshot of your GCash or BDO account).
2.3 Financial Data. jilulu collects information about your deposits, withdrawals, and transaction history on the Platform. We do not store full payment card numbers. For GCash, PayMaya, BPI, BDO, Metrobank, and other payment methods, we store only the reference information necessary to process and reconcile transactions.
2.4 Gaming Activity Data. We collect records of your gaming activity on jilulu, including game sessions, wagers placed, game outcomes, bonus usage, and account balance history. This data is used for account management, dispute resolution, and responsible gaming monitoring.
2.5 Technical Data. When you access the jilulu Platform, we automatically collect technical information including your IP address, device type, operating system, browser type and version, session timestamps, and referring URLs. This data helps us maintain platform security and improve user experience.
2.6 Communications Data. If you contact jilulu's customer support team via live chat, email, or any other channel, we retain records of those communications for quality assurance, training, and dispute resolution purposes.
2.7 Cookies and Tracking Data. jilulu uses cookies and similar tracking technologies to collect information about your browsing behavior on the Platform. Please refer to Section 6 of this Policy for full details.
3.1 jilulu uses the personal data we collect for the following purposes:
3.2 jilulu does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or where you have provided explicit consent.
4.1 jilulu processes your personal data on the following legal bases under the Data Privacy Act of 2012:
5.1 jilulu does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
5.2 All third parties with whom jilulu shares personal data are required to process that data in accordance with applicable Philippine data privacy laws and jilulu's data processing requirements.
6.1 jilulu uses cookies, web beacons, pixel tags, and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.
6.2 jilulu uses the following categories of cookies:
6.3 You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilulu Platform.
7.1 jilulu retains your personal data for as long as your account is active and for such additional period as is necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
7.2 In accordance with Philippine AML regulations, transaction records and KYC documentation are retained for a minimum of five (5) years from the date of the transaction or account closure, whichever is later.
7.3 Where personal data is no longer required for any lawful purpose, jilulu will securely delete or anonymize it in accordance with our data retention schedule.
8.1 jilulu implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include TLS encryption for data in transit, encryption of sensitive data at rest, access controls limiting data access to authorized personnel only, and regular security assessments of the Platform.
8.2 While jilulu takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your jilulu login credentials and for notifying us immediately if you suspect any unauthorized access to your account.
8.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilulu will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
9.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilulu:
9.2 To exercise any of the above rights, please contact jilulu's Data Protection Officer via the support email address listed in Section 14 of this Policy. jilulu will respond to all verified data rights requests within thirty (30) days of receipt.
10.1 The jilulu Platform is strictly intended for adults aged twenty-one (21) years and above. jilulu does not knowingly collect personal data from individuals under the age of 21. If jilulu becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended, all data will be deleted, and any deposits will be returned where practicable.
10.2 If you believe that a minor has registered a jilulu account, please contact our support team immediately so that we can take appropriate action.
11.1 jilulu primarily processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines (for example, international game studios or cloud infrastructure providers), jilulu ensures that such transfers are subject to appropriate safeguards in accordance with the Data Privacy Act of 2012 and NPC guidelines.
11.2 Such safeguards may include contractual data processing agreements that impose data protection obligations equivalent to those applicable in the Philippines, or transfers to jurisdictions recognized as providing an adequate level of data protection.
12.1 The jilulu Platform may integrate with third-party services such as payment gateways (GCash, PayMaya, BPI, BDO, Metrobank), game providers, and analytics tools. These third parties operate under their own privacy policies, and jilulu is not responsible for their data practices.
12.2 jilulu does not include external links to third-party websites within the Platform. Any third-party integrations are embedded directly within the jilulu Platform and are subject to contractual data processing obligations imposed by jilulu.
13.1 jilulu reserves the right to update or amend this Privacy Policy at any time. Where changes are material, jilulu will notify registered players via email or an in-platform notification prior to the changes taking effect. The "Last updated" date at the top of this Policy will be revised accordingly.
13.2 Your continued use of the jilulu Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree to the updated Policy, you must cease using the Platform and may request account closure.
14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or jilulu's data processing practices, please contact our Data Protection Officer. Our support team is available 24/7 via live chat on the Platform.
14.2 You may also reach us by email at: [email protected]
14.3 For complaints regarding data privacy, you may also contact the National Privacy Commission of the Philippines at privacy.gov.ph (for reference only — jilulu does not link to external sites).
Note: This Privacy Policy was last updated on January 1, 2026. jilulu recommends all players review this Policy periodically. Your continued use of the jilulu Platform constitutes acceptance of the current Policy.
Now that you know how jilulu protects your data, join thousands of Filipino players enjoying a secure, fair, and exciting gaming experience — with instant GCash payouts and 24/7 support.
21+ only. Please gamble responsibly. jilulu operates in compliance with PAGCOR regulations.